When stored correctly, our jewelry can last for years.
Store your jewelry in the provided plastic Ziploc, away from direct heat sources, such as radiators, car windshields, or windows. Please note that the material is bendable, but we don't recommend testing its limits, as it may break, and we won't repair it in such cases.
Yes! We guarantee you'll love and wear our jewelry for years. If it arrives with malfunctions, we'll happily fix it, with the shipping cost being your responsibility. We're confident it will arrive in perfect condition!
Shipping typically takes 3-5 days (excluding weekends) plus additional time for postal service handling.
No, but if you'd like one, we can arrange it at an additional cost. For U.S. customers, Pirate Shipping does offer tracking options.
Absolutely! Reach out via email, and we can discuss creating a personalized piece just for you.
While possible, we don't recommend it, especially for pieces with freshwater pearls. Pearls are sensitive to soap and liquids. Additionally, chains may tarnish faster with exposure to water.
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The Purple Cove is an online handmade jewelry store that serves clients in North Vancouver, Calgary, Toronto, the Seattle Area, Salt Lake City, and the surrounding areas.
